PRIVACY POLICY

Our Privacy Policy

We are committed to maintaining the security and confidentiality of your personal data for your travel comfort.

1

Personal Data Collection

We collect personal information such as your full name, WhatsApp/phone number, email address, and passport details (when required).
We also collect accommodation details, flight schedules, and special travel preferences when you book our services.

2

How We Use Your Information

To process, confirm, and manage your tour packages, car rentals, and holiday activity bookings.
To facilitate vital operational communications such as pickup coordination or itinerary adjustments.
To send payment receipts, electronic tickets, and important updates regarding your journey.

3

Data & Payment Security

Your personal information is securely stored and is only accessible to authorized staff managing your travel bookings.
All online payment transactions are processed through the official payment gateway (Midtrans) using secure SSL encryption.
We never store, collect, or have access to your credit or debit card details.

4

Third-Party Information Sharing

We only share your information with trusted third parties involved in providing your travel services (e.g., drivers, local guides, hotels, or activity operators).
We will not sell, rent, or trade your personal data to outside parties for marketing purposes.

5

Your Rights & Contact Us

You have the full right to access, update, restrict the use of, or request the deletion of your personal information from our database at any time.
If you have any questions regarding this Privacy Policy, please contact us via our official WhatsApp at +62-81902843192 or email at info@royalcakrabalitour.com.